UNIQUELY AFRICAN QUEUE MANAGEMENT SOLUTIONS
Snake Queues, also known as a linear queue or queue-in-line, are commonly created where a queue is formed in a fixed, predictable position, such as at supermarket checkouts, banks, or airport security, etc.
Virtual Queue, also known as electronic queue management or ticketing queue systems, are used in environments where queues are formed in unpredictable and varying locations and directions.
Get notified in real-time when customers require assistance or have had a negative experience, or when the store is busier than usual.
Get key customer insight, staff and management response times, and foot traffic information by email or web dashboard.
Telus offers a variety of solutions to gather valuable customer satisfaction and experience Feedback as well as the voice of the customer, in-store.
Keep track of how many customers enter areas of interest in your stores. Specialized wireless sensors count customers, giving you valuable insight into busy times and areas.